International Humanitarian Agency

Provision of Project Management Services.

The Client

This world renowned humanitarian agency works for children's rights, their survival, development and protection

The Challenge

Our clients Information Technology Solutions and Services Division (ITSS) desired to implement changes to enhance overall performance and increase customer satisfaction. These changes include improving how IT projects are selected, planned, and monitored.

The Pcubed Solution

Pcubed developed a foundation for project and portfolio management that was immediately effective, as well as scalable, which included the necessary process and tool infrastructure including PMO processes, PRINCE2 methodology, and Portfolio/Project management tools to consistently deliver projects.

After performing a maturity assessment and developing a roadmap for improvement a formal governance process, a set of standard deliverables, and review / approval gates were defined jointly by Pcubed and the client and integrated into an online framework for managing to that process. This governance framework was a starter kit that enabled any process to be defined and used to drive consistency in delivering projects. This solution increased the efficiency of project scheduling activities and put the focus on a standardized approach to managing projects. Custom reports and metrics were developed to drive visibility and adoption to the processes.

Our client will have in place for the first time a robust project portfolio management infrastructure to help drive prioritization and execution of programs in its 2010 - 2012 biennium planning cycle.

Key elements of the solution included:

• Process framework
• PMO organization
• System implementation
• Strategic roadmap
• Adoption plan